Nature of Our Service
Rehab Connect USA ("we," "our," "us") operates as a referral directory service, not a treatment provider. We maintain a directory of licensed treatment facilities and connect individuals seeking treatment with appropriate facilities based on their stated needs and preferences.
We Are Not a Treatment Provider
Rehab Connect USA does not provide medical treatment, counseling, therapy, detoxification, or any form of clinical care. We are an intermediary service that routes inquiries to licensed treatment facilities. All treatment decisions and clinical care are the sole responsibility of the treatment facilities and their medical staff.
How Our Referral Service Works
When you submit an inquiry through our website:
- Your information is reviewed and matched with treatment facilities based on your needs, insurance, and location preferences
- Your inquiry may be shared with one or more licensed treatment facilities
- A treatment specialist from a facility may contact you by phone to discuss your options
- You are under no obligation to enroll in any program
Paid Advertiser Disclosure
Some treatment facilities featured on our website may be paid advertisers or referral partners. This means we may receive compensation when individuals are connected with or admitted to certain facilities. Paid placement does not influence our directory listings derived from SAMHSA data, but may influence featured or promoted content.
We sell phone calls and form submissions to treatment facilities as part of our lead generation business model. This is standard practice in the treatment referral industry and allows us to offer our directory service at no cost to individuals seeking treatment.
No Guarantee of Outcomes
We do not guarantee:
- Availability of beds or program openings at any facility
- Insurance acceptance or coverage verification
- Treatment outcomes or success rates
- The quality of care at any individual facility
User Responsibilities
By using our service, you agree to:
- Provide accurate and truthful information in your inquiry
- Understand that submitting an inquiry constitutes consent to be contacted by treatment facilities
- Not use our service for any unlawful purpose
- Not submit fraudulent or misleading information
Limitation of Liability
Rehab Connect USA and its operators, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of this website or service, or from any treatment received through facilities found through our service.
Data Accuracy
Facility information on our website is sourced from SAMHSA's FindTreatment.gov database and other public sources. While we strive for accuracy, we cannot guarantee that all information is current or complete. We recommend verifying details directly with facilities before making treatment decisions.
Changes to These Terms
We reserve the right to modify these Terms of Service at any time. Changes take effect upon posting to this page. Continued use of our service constitutes acceptance of the updated terms.
Governing Law
These Terms of Service shall be governed by the laws of the State of Florida, without regard to conflict of law provisions.
Contact
For questions about these Terms of Service, please call the SAMHSA National Helpline at 1-800-662-HELP (4357) or visit our about page.